Patient Account Representative (m/f), Meerut in Meerut, Uttar Pradesh

Your tasks:
- Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors
- Answer customer questions regarding problems with their accounts
- Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise
- Record information about financial status of customers and status of collection efforts
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
Your skills:
- Analyzing information and evaluating results to choose the best solution and solve problems
- Communicating with people outside the organization, representing the organization to customers, the public, government, and otherexternal sources
- Adjusting actions in relation to others' actions
- Considering the relative costs and benefits of potential actions to choose the most appropriate one
- Communicating effectively in writing as appropriate for the needs of the audience
- Observing, receiving, and otherwise obtaining information from all relevant sources
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- Using computers and computer systems to program, write software, set up functions, enter data, or process information
- Entering, transcribing, recording, storing, or maintaining information in written or electronic form
- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
- Understanding written sentences and paragraphs in work related documents
Location
Meerut
jobid82282
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